THE VALUE OF FEEDBACK

The last couple of weeks my team have worked on improving our skills on delivering and receiving feedback.

Challenging ourselves to step out from old beliefs that constructive feedback is someone pointing out our faults or criticising you.

Taking on supporting beliefs that feedback helps us grow, see our blindspots and gives us a different perspective.

It’s amazing how our brain is so wired to be right. How it automatically shuts down and builds defence when someone gives you feedback on what they think you can improve as it registers this as “I’m wrong”.

How the first reaction is: it’s an attack, someone is judging me rather than someone is trying to help me grow and expand.

Before being brave to give and receive honest feedback there needs to be a safe space, where people feel safe to share their opinion and trust that others won’t judge them for it.

Connect before correct.

Start by highlighting everything that went well, allowing the recipient of the feedback to lean in, relax and open up.

Explain your intention behind your feedback: to help them grow and strengthen certain skills.

Give examples of what happened without inserting your own opinion or judgement and suggest a different way of handling the same situation. This gives the recipient a choice what to do instead of you telling them what to do.

Finish off with how you admire that they by welcoming feedback are an example of someone pursuing their development.

What is your relationship to feedback?

When was the last time you asked for it?

#feedback #value #growth #opportunities #development